Policies

  • Treatment Acceptance: Procedures will be explained prior to the commencement of any treatment and patients have the right to refuse or cease treatment at any time.
  • Fees: It is the full responsibility of the patient for settlement of their account on the day of treatment (excluding DVA, workcover, TAC claims). Where any physiotherapy, pilates, massage, myotherapy or hypnotherapy fees are initially billed to a third party, patients are liable for such fees if they are not recoverable from such third party.
  • Cancellation Policy: Missed appointments may disadvantage therapists and other patients. Accordingly, at least 24 hours notice of any cancellation must be given and if a patient fails to do so, standard fees will be payable in full.
  • Privacy Policy: Your personal information and privacy is of very high importance to us at Brighton Bay Physiotherapy. You may use our blog anonymously, however when referring friends, or when subscribing to our mailing list, we may request particulars of personal identifying information in order to fulfill a request of yours. We will never rent, sell, trade or in any way reveal your personal information to any third party without your prior consent unless otherwise required by law.

    Brighton Bay Physiotherapy aim to protect your privacy in accordance with the privacy laws of Australia. However we will not be liable for any breaches of your privacy which arise outside of Brighton Bay Physiotherapy's reasonable control. For instance, email communication: if you choose to email us, you understand that emails are transmitted via the internet and could be intercepted. We therefore recommend that you do not, as a precaution, communicate sensitive medical or personal identifying information over email.

  • Copyright Policy: No part of this website may be copied or reproduced in any form or transmitted to any other entity without the prior written approval of Brighton Bay Physiotherapy. All rights reserved.
  • Advertising Policy: Brighton Bay Physiotherapy is funded privately by the owner, and does not accept any kind of paid advertising, or host any kind of advertising.

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Last Updated - June 1, 2022

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167 Centre Rd Bentleigh Melbourne 3204